IFA Helpdesk Consultant

My client is currently looking for a Level 4 qualified individual to join an IFA Technical Helpdesk as a Technical Consultant. This is a fully remote homebased role.The Technical Consultant will join a dedicated team who answer both telephone and email queries from advisers and paraplanners across the UK. Technical queries cover a range of tax areas faced by clients as they advise their own clients on IHT, CGT, long term care, corporate investments, business protection, and tax related pension calculations. The impact of these taxes on investment products, especially pensions are of particular focus.The successful candidate will be passionate about delivering technical tax information in a clear and comprehendible manner and enjoy building relationships and commercial in approach. An interest in and/or experience in delivering training would be an advantage. What they offerA friendly, supportive and accommodating working environmentA competitive salary25 days holiday (plus bank holidays) and an additional day for each 12 month period of service completed up to a maximum of 29 days1 day’s holiday for your birthday (which may be taken at a different time)Ability to purchase up to 5 days additional holiday per annum5% employer matched pension contribution, plus the ability to elect to make a personal contribution via salary sacrificeDeath in Service benefit (4 times annual salary)Favourable sick pay scheme and Income Protection InsuranceAccess to employee benefits platform with £200 per annum to spendCycle to work schemeFor more information please contact Graeme Hyland on 07896 933622 or email graeme.hyland@

Created: 2025-11-01