Account Manager

You know the difference between managing accounts and really owning them. You’ve spent years in B2B SaaS sales, you understand public sector buying cycles, and you’re comfortable with tenders and RFIs. What you’re looking for now is a role where you can be proactive, strategic, and visible in the impact you make.You might be frustrated by spending too much time reacting and not enough time shaping account strategy. Limited influence, patchy cross-team alignment, and a lack of space to do your best work. You want ownership of key accounts, a product you can stand behind, and the chance to play a more meaningful role in how customers are retained and grown.This Account Manager role gives you that step up. You’ll join a scaling tech business, owning public sector and built environment accounts with clear GRR targets and room for the role to grow. With exposure to senior leadership, a values-led culture, and benefits that support life outside work, it’s a role built for someone ready to grow their career further.Who’s it for and what’s in it for you?Connecting data and people is at the heart of what our client does. Their supply-chain focused Contech software is designed to improve the environmental impact that the construction, infrastructure, maintenance, and public sector industries have on the world, with the aim of building (literally!) a more sustainable future.As a construction technology business scaling globally, they offer a broad portfolio of software solutions across construction, infrastructure, and the public sector—grown through smart, strategic acquisitions. With thousands of customers across the globe, they’re already making a significant impact.So, why join them?Their ‘people first’ approach sits at the core of everything they do, and it’s most evident in how they treat their employees. From the big-ticket benefits like private healthcare, wellbeing support through an EAP, and generous parental leave, to the added extras such as access to financial advice and shopping discounts, they offer a comprehensive benefits package from day one.They’re also carbon neutral and highly conscious of their environmental impact. If you share those values, they’ll support you in making a difference—whether that’s through their plant-a-tree initiative or by taking advantage of three paid volunteering days each year. What’s not to like?What will your day to day look like?You’ll be responsible for managing, retaining and growing recurring revenue across an assigned portfolio of existing customers. An average day may look like:Producing accurate forecasts for renewalsIdentifying up sell and cross sell opportunitiesDeveloping and managing account strategy plans to retain and grow revenueBuilding and nurturing trusted relationships with key stakeholdersConducting regular strategic business reviewsCollaborating with Customer Success, Marketing, Product and Pre Sales teams to deliver proposalsAttending industry events, webinars and roundtablesObtaining feedback from customers to improve solutions and servicesSuccess in this role looks like achieving on your GRR targets.This role will suit you if you…Have 5+ years' experience in B2B SaaS experience selling into local authoritiesHave experience managing and growing revenue from existing accounts in a SaaS businessHave built environment industry or digital transformation experienceUnderstand RFI/RFP/tender responsesKnow about public sector procurement frameworks (G-Cloud, YPOs, TTAS)Are confident in using CRM systemsCan manage pipeline forecasts and drive efficiencyAre degree level educatedThink this could be your next role?Then we’d love to hear from you! If you’re interested in applying or would like to see the full job description for this role, please get in touch with Grace on grace.fuller@The fine printReference number: 21349Temporary or Permanent: PermanentFMC contact for this role: Grace Fuller

Created: 2026-01-18