Deputy Manager

Deputy Manager Retail Location: York Salary: 27,000 per year Are you a natural leader with a passion for delivering outstanding customer experiences? We are seeking a Deputy Manager to join our vibrant retail store in York. In this role, you will support the Store Manager in driving sales, operational excellence, and team development. What you'll do: Support the Store Manager to maximise sales and profit through excellent customer service and effective store operations. Lead, motivate, and develop a team of sales colleagues, providing coaching, feedback, and training to help them reach their full potential. Analyse store performance data and take commercial action to improve KPIs and sales targets. Ensure the store is visually appealing, well-stocked, and operationally efficient. Act as a role model, championing an inclusive and welcoming environment for customers and colleagues alike. Handle customer feedback, queries, or complaints in a professional and timely manner. Maintain compliance with all Health & Safety regulations and company policies. What we're looking for: Previous experience in retail management or a similar leadership role. Strong commercial awareness and the ability to interpret sales and performance data. Excellent leadership, coaching, and communication skills. A passion for providing exceptional customer service. Ability to manage multiple priorities and make effective decisions in a fast-paced environment. A commitment to fostering an inclusive and respectful workplace. What we offer: A supportive and inclusive work environment. Opportunities for personal and professional development. Competitive salary of 27,000 per year with performance incentives. Staff discounts and other employee benefits. This is your chance to join a dynamic, customer-focused retail team where your leadership skills will make a real difference. If you are motivated, driven, and ready to step into a key management role, we want to hear from you! Apply today and take the next step in your retail career. TPBN1_UKTJ

Created: 2025-10-22