Repairs Scheduler

Repairs & Maintenance Planner / Scheduler Required for a Reputable Housing Association (Worcester Region) A brilliant opportunity has arisen for an experienced Planner / Scheduler to join a reputable and well-established Housing Association operating across the Worcester and North Worcestershire region.If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.This is a key role within the Property Care team, ideal for someone who thrives in a fast-paced environment and has experience coordinating housing repairs, emergency works, and reactive maintenance.The Role As a Repairs & Maintenance Planner / Scheduler, you will be at the heart of day-to-day operations, ensuring customers receive a smooth, reliable, and high-quality repairs service.Youll be responsible for real-time job scheduling, managing emergency and urgent callouts (including fires and floods), and matching the right Multi-Skilled Trades Operative or subcontractor to each job.Location: Worcester, Droitwich, Kidderminster & Redditch Salary: 31,140 per annum Contract: Permanent | Full Time Closing Date: 10 February 2026 Key Responsibilities Deliver a customer-first approach in all planning, scheduling, and communications Manage in-day and real-time scheduling, resolving issues to prevent service disruption Coordinate emergency and out-of-hours repairs, reacting calmly and efficiently Act as the central point of contact between customers, operatives, and the call centre Provide scheduling, coordination, and administrative support to a mobile workforce Maintain workflow efficiency while keeping customers informed Support continuous improvement and identify opportunities to improve service delivery About You Proven experience as a Planner or Scheduler within housing repairs, property maintenance, facilities, or construction Experience handling reactive repairs and emergency scheduling Confident using scheduling or workforce management systems (e.g.DRS, Open Housing) Strong organisational skills with the ability to manage multiple and changing priorities Excellent communication and customer service skills Proactive, adaptable, and solution-focused GCSEs in English and Maths (or equivalent) Based in or close to Worcester, Redditch, Droitwich or Kidderminster (local knowledge essential) Whats On Offer Permanent, full-time position Salary of 31,140 per annum Worcester-based office with free onsite parking Opportunity to work for a respected Housing Association A role that makes a real impact on customers homes and communities About Us Be a part of a growing and trusted property maintenance housing association. xjdpvnf Were committed to Keeping the Promise to our customers by delivering high-quality repairs through skilled and dedicated teams.If youre interested feel free to send you CV to Adam Tooley or call

Created: 2026-02-05