Customer Service Account Manager

I'm recruiting for multiple Customer Service Account Manager to join my client to meet the demand for their continued success and growing client base. This role is all about building strong relationships—managing customer communications across phone, email, portal, and post, and ensuring that customers have everything they need to succeed. You’ll also liaise with third parties to help support customer outcomes.This is an ideal opportunity for someone who enjoys a dynamic, customer-focused environment and wants to grow within a company that values empathy, accuracy, and clear communication.What will you be doing?Contact existing customers to complete regular account reviewsIdentify changes in circumstances and recommend appropriate adjustmentsEnsure all documentation is accurate, complete, and compliantMaintain detailed records of review outcomesCollaborate with internal teams such as compliance and support servicesDeliver advice and recommendations with a customer-first mindsetWhat do you bring to the team?Strong interpersonal and questioning skillsOrganised and detail-oriented approachAbility to communicate complex information simply and clearlyA commercial and customer-focused mindsetHigh accuracy in data entry and record keepingSelf-motivated and able to manage your own time effectivelyReady to make a difference?My client is passionate about creating an environment where people can grow, thrive, and make a meaningful impact. If you’re ready to be part of a supportive team that values your ideas, celebrates progress, and helps people live better—apply today!

Created: 2025-07-23