Senior Operator - Ocean Freight

Job Description Senior Import FCL Operator Location: Salary: 38,000 45,000 Hours: Monday Friday, 08:00 17:00The RoleAn opportunity to join a growing deep sea import team, working within a busy FCL department. This is a senior position suited to someone with strong, well-rounded freight forwarding experience who is confident managing shipments start to finish and handling key client relationships.Key Responsibilities Start to finish management of FCL import shipments Arranging multi-modal imports (sea, air & road where required) Liaising with overseas offices, agents and partners Quoting UK clients for FCL shipments Managing and quoting for FBA (Amazon) clients Handling key accounts and maintaining strong client relationships Processing sales and purchase invoices Raising invoices and ensuring billing accuracy Updating shared systems with bookings and pricing Resolving customer queries and escalations efficientlyWhat Theyre Looking For Circa 10+ years freight forwarding experience Strong import FCL knowledge (essential) Confident handling shipments start to finish Experience dealing with key accounts and direct clients Commercial awareness with quoting experience Organised, proactive and able to work in a fast-paced environmentWhats on Offer 38,000 45,000 depending on experience Company pension scheme Performance-based bonus Social events Free on-site parking 20 days holiday (increasing with tenure) + bank holidays

Created: 2026-04-17