Operations Manager

Job DescriptionAre you a detail-driven operations specialist with a passion for finance, data, and systems? Do you thrive in a fast-paced environment supporting a dynamic and purpose-led team? This is a rare opportunity to take on a pivotal role as Finance Operations Manager (Finance & Database) within a respected educational environment.The RoleWorking closely with the Director of Development, youll be at the heart of the organisations operational success. Your primary focus will be managing the donor database (Toucan Tech), overseeing financial operations related to income and expenditure, and enabling the wider team to focus on external engagement.You will lead on:Database integrity and management (25,000+ records)Donation processing, acknowledgement, and reconciliationFinancial reporting and coordination with internal departments and international affiliatesCompliance with data protection, finance, and fundraising regulationsOffice and systems managementHigh-level support for major donor cultivation and reportingKey ResponsibilitiesMaintain a secure, accurate, and up-to-date CRMGenerate donor reports, mailing lists, and event dataProcess Gift Aid claims and manage donation platforms (e.g., Stripe, GoCardless)Provide data analysis and insight to support fundraising campaigns and Giving DaysAssist in donor research and pipeline developmentDraft and review internal policies and proceduresLiaise with third-party providers and internal stakeholders to ensure operational excellenceAbout YouYou are organised, collaborative, and confident in managing data and finance processes. Youll be comfortable balancing strategic thinking with hands-on delivery and enjoy working closely with colleagues across departments.You will have:Strong experience with charity CRMs (Toucan Tech desirable)Experience in financial reconciliation, budgeting, and donation processingExcellent IT skills, including Excel and Office 365High attention to detail and accuracyExcellent written and verbal communication skillsA sound understanding of GDPR and charity finance practicesWhats in It for You?Competitive salary of up to 37,500 per annum28 days holiday (incl. bank holidays), with additional Christmas leave potentialGenerous pension scheme with up to 9% employer contributionFree lunch during term-timeAccess to a gym, library, cultural events, and CPD supportCycle to work scheme and employee referral bonusApplication DetailsThis is a full-time position (37.5 hours/week).Apply now or reach out for a confidential chat : [email protected] Recruitment Partners (also trading as Chilworth Partnership Ltd) is a Recruitment Agency. By applying for this role, you are authorising us as a Recruitment Agency to contact you and to provide services and information relating to job hunting activities. Please see our Privacy Policy at www.vrpartners.co.uk.

Created: 2025-06-17