Digital Systems and Data Assistant

Role: Digital Systems and Data Assistant Hours: 37 hours per week Contract: Permanent Interview Date: Tuesday 02/09/2025 We are looking for a Digital Systems & Data Assistant who will support the development and maintenance of the hospices IT and digital infrastructure, alongside robust information governance practices. This role ensures the smooth and reliable operation of systems that underpin high-quality patient care and contribute to overall organisational effectiveness. By combining technical IT support, data management, and information governance administration, the post helps drive the secure, efficient, and innovative use of digital technologies across the organisation. We are proud to offer a wide range of benefits, including: A warm and welcoming working environment, 35 days annual leave inclusive of bank holidays, increasing with length of service, Contributary pension scheme, Free car parking, Subsidised lunches, Cycle to Work Scheme, Shopping, leisure and holiday discounts, Westfield Health Health Cash Plan, Life Assurance, A range of Wellbeing initiatives. Applicants should submit up to date CV with a supporting statement setting out how you meet the criteria for the role. The deadline for applications isTuesday 26 August 2025 at 9:00am . Interviews will be held at Wigan and Leigh Hospice on Tuesday 02 September 2025. Main duties of the jobThe successful candidate will have: IT-related degree orequivalent experience in IT and digital systems management, demonstrating astrong foundation in managing and supporting digital infrastructure. Proven experience infirst-line IT support, demonstrating the ability to respond effectively totechnical queries, support day-to-day IT operations, and proactively attempt toresolve second-line issues where appropriate before escalation. Familiarity with ITsystem maintenance, troubleshooting, and hardware/software management,including routine maintenance of platforms such as Microsoft Office productsand Microsoft Azure Familiarity with NHS systems and processes,including NHS Care Records Service Cards is desirable. The role isavailable 37 hours per week, Monday Friday, 8.30am 4.30pm (Friday 4pmfinish), on a salary of £25,294 - £26,598 perannum. The role is office based with occasional home working. The role may need to work the occasional evening orweekend when there is a specific business need, but advanced notice of this isusually provided. Time off in lieu is provided. If you have not heard from us within two weeks after the closing date, this will mean you have been unsuccessful this time. Successful appointments will be subject to Disclosure and Barring Services Check (DBS) check . About usWigan & Leigh Hospice is a wonderful place to work. Our staff are our greatest asset providing the very highest standard of care. All our teams are all part of the Hospice team: working together to make the Hospice the best it can be. We have achieved Outstanding in the last CQC inspection. Our values: Compassion, Accessibility, Respect, Excellence, are at the heart of everything we do. We are committed to protect the privacyand security of your personal information. To see how we do this please visitour website and read our Role Applicants Data Protection Compliance Statement(Privacy Notice). Pleasenote this role is not eligible for sponsorship under the Skilled Worker routeof the Points Based System. Candidates will need to be able to demonstratetheir right to work in the UK in order to be eligible to take up the post. Job responsibilities** For details of the job description and person specification for this role please refer to the attached job description ** Person SpecificationQualificationsIT-related degree or equivalent experience in IT and digital systems management, demonstrating a strong foundation in managing and supporting digital infrastructure. Proven experience in first-line IT support, demonstrating the ability to respond effectively to technical queries, support day-to-day IT operations, and proactively attempt to resolve second-line issues where appropriate before escalation. Familiarity with IT system maintenance, troubleshooting, and hardware/software management, including routine maintenance of platforms such as Microsoft Office products and Microsoft Azure Good understanding of data protection, cybersecurity, and security protocols (e.g., two-factor authentication, mobile device management). Experience working with third-party IT providers for issue resolution Experience with data reporting tools and the ability to generate accurate reports, or a strong willingness to develop skills in data reporting system management. Familiarity with NHS systems and processes, including NHS Care Records Service Cards. Skills & AbilitiesExcellent communication skills, attention to detail, and literacy. Ability to prioritise and manage competing demands in a fast-paced environment. Strong interpersonal skills with ability to build positive relationships. Personal Qualities & AttributesResults-driven, and creative problem solver. Self-motivated, able to work independently and collaboratively within a small team. Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.#J-18808-Ljbffr

Created: 2025-08-14