Sales Support

At Adaptable Recruitment we have an Excellent Opportunity for a Sales Support Administrator to join a progressive & forward thinking Solar and Electrical distributor in the Widnes area. Salary : up to 28,000 depending on experience Location: Widnes - fully office based Hours: Full-time | Monday-Thursday: 9am-5pm, Friday: 9am-4pm Benefits: Company pension, 25 days annual leave + bank holidays, Christmas shutdown, free on-site parking, training & development opportunities Main Responsibilities to include: Deliver excellent customer service and interpersonal support to clients and colleagues. Confidently handle inbound calls, qualifying enquiries, solving problems, and directing opportunities to the right team member. Maintain and update the CRM system, ensuring customer profiles, notes, and activity logs are accurate and consistent. Work closely with the sales team to support effective use of CRM and improve data quality. Assist with generating and preparing sales reports and insights from CRM data. Process quotes and sales orders accurately onto the ERP system. Support general sales operations by helping identify and improve processes. Contribute to the organisation of the team, ensuring deadlines and service levels are consistently met. Key Skills / Experience: Previous experience within an office or sales support environment. Experience working with CRM and ERP systems (Business Central preferred but not essential). Strong organisational and time management skills, with ability to manage a varied workload. Confident communicator with a professional phone manner. Accuracy and attention to detail in both written and data-based tasks. Strong IT skills including Microsoft Office (Word, Excel, Outlook). Ability to work on own initiative and as part of a team. The ideal candidate: IT literate with ability to learn new systems quickly. Excellent written and verbal communication skills. Proactive attitude with strong problem-solving skills. Able to prioritise workload effectively and work under pressure. Willingness to undertake training to improve skills and capability in role. TPBN1_UKTJ

Created: 2025-10-15