Shop Manager

Job Description Team: RetailLocation: Wetherby ( New Shop Opening )Work pattern: 37.5 hours on a rota basis (to include weekends)Salary: Up to 25,140.96 per annumContract: PermanentPlease note, we are also open to candidates who may wish to carry out this role as 30 hours (over 4 days), salary would be pro rata'd. We are the UKs largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.Will you join us and make life better for cats?Responsibilities of our Shop Manager:This position will lead the running of one of our new Boutique charity shops, where customers discover a curated selection of luxury fashion and accessories. As Shop Manager, you'll help create an elevated retail experiencecombining exceptional customer service with a passion for sustainable style and Cats Protection's compassionate mission. From welcoming clients to maintaining high visual standards, you'll play a key role in delivering a premium shopping environment that reflects both quality and kindness.You will manage, coach and develop a shop team of employees and volunteers to be the best they can be, maximising shop performance through the safe day-to-day operational management of shop activityTo take ownership for the delivery of shop income, expenditure and operating profit budgets and other key measures of performance and activity as defined in the Retail Performance frameworkAbout the retail team:Our retail operation consists of over 80 charity shopsEach of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.What were looking for in our Shop Manager:Demonstrable learning and experience from working in a relevant retail environment, ideally fashion or similarPrevious experience of line managing a team and building a culture to achieve a collective goalExperience and/or understanding of working to sales targets and budgetsExcellent organisational skills including the ability to meet deadlinesStrong commercial awareness, balanced with an appreciation for the unique needs of the CharityWhat we can offer you:range of health benefits26 days annual leave plus bank holidays, increasing with length of serviceSalary Finance, which empowers you to take control of your financial wellbeingand much more, which you can learn about hereInterested? Heres how to apply:Application closing date: 23rd March 2026Virtual interview date: TBCApplications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.If youre enthusiastic about this opportunity but your experience doesnt align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. If successful, your recruitment journey will include:Anonymised application formVirtual interview via Microsoft TeamsPlease note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.This role requires an enhanced DBS check (including the Children's Barred List).JBRP1_UKTJ

Created: 2026-03-11