Quotes coordinator

Job Description Our client based in West Sussex is looking for a Quotes Coordinator to join their team.The client is a UK manufacturer of bespoke timber doors and other timber products.This role is supporting the Sales Office Manager in delivering accurate, timely, and competitive quotations across the company core product range, with a particular focus on repeat business and quick "turn to sale" opportunities. You will play a pivotal role in ensuring that the estimating function supports customer success, business growth and profitability, while being part of a high performing, customer-focused team.This role is key in ensuring efficient sales operations, maintaining customer satisfaction, and supporting the wider Sales team. Ensuring that speed to quote is balanced with commercial integrity, deliverability, and margin protection.Job PurposeTo handle incoming quote requests following transfer from the Pre-Qualification Team; including completion of all required CRM data, quote follow up and partnering with External Sales Managers to ensure that quotations issued are accurate, deliverable, and commercially robust. The role requires strong communication, attention to detail, and flexibility to assist with business needs.Key ResponsibilitiesReview enquiries received from the Pre-Qualification Team and escalate any material gaps or risks identified, in line with agreed Commercial governanceChallenge and clarify pre-qualified enquiry information where commercial, technical, or delivery risk is identified, escalating where requiredPreparing quotes and estimatesQuotation follow up according to internal processActing as the internal commercial owner of quotations, partnering with External Sales Managers to ensure accuracy, deliverability, and competitivenessHandover of commercially clean order to Regional Order Co-ordinatorLiaising with suppliers and customersCoordinating with Production Control and Factory teams, where requiredSupporting joined-up teamwork between commercial and production functionsExperiencePrevious experience in an estimating or internal sales role, ideally within a construction or manufacturing environmentExperience exercising commercial judgement and challenging information in a fast-paced, customer-facing environmentFamiliarity with customer service and quoting processesExperience in liaising with suppliers and internal departments

Created: 2026-04-29