Operations Director - Facilities Management

Operations Director – Facilities ManagementMidlands£80,000 - £90,000 + Car Allowance + Excellent Benefits Package A truly unique opportunity to join a market leading facilities management business in the newly created role in the business of Operations Director.The is a key role for the business where you will be pivotal in developing, maintaining, and enhancing relationships with clients and key stakeholders. The expectation is that you will provide excellent Operational leadership ultimately be responsible for the smooth day to day running of contracts within your remit. A technical background would be an advantage however not essential as there is adequate knowledge and technical experience within the wider leadership team.This role will be to manage a multitude of clients across the Middle of the UK where you will be expected to take full accountability for over 20+ Clients with a combined contract value of Circa £10Million. The ideal location for this candidate is around the East or West Midlands region and you must be prepared to travel as and when required for this role. The contracts are a mixture of y Hard & Soft FM contracts with a mixture of new and longstanding clients. You will have a large and diverse team to manage with approx. 5 direct reports. It is a large and loyal team in place which will provide great support to the Operations Director when required. Those with experience managing TFM or iFM accounts would be of great interest.Other responsibilities will include;Accountable for the financial performance of the contractsFull P&L ResponsibilityEnsure that all risks relating to (SHEQ) safety, health, environment and quality are effectively managedDevelop effective working relationships with operational personnel, business partners, suppliers and sub-contractorsEnsure a strong relationship is maintained with the clients, staff, and subcontractors.Set, monitor and control SLA’sSeeking out potential growth opportunities within the contract where possibleMaintaining a positive and successful relationship with each client will be your primary responsibility. You will be expected to work closely with the client to ensure a close working partnership is maintained.Candidate Profile;Proven/Successful background managing multi-site contracts with a similar CV –(Ideally + £8Million)TFM/iFM background an advantage Previous management experience gained within the FM/Building Services or Engineering Sector5 years + Experience working within the Facilities Management sector.Excellent communication skillsHardworking & Driven individual committed to the job.Commercially aware – Sound ability to spot opportunities.

Created: 2025-07-21