Key Account Manager

Job SummaryKey Account ManagerAre you ready to take your skills to the next level and make a real impact?At IFF, we make joy through science, creativity and heart. We make scientific discoveries, craft exciting sensory experiences and drive business success and growth.Our mission is to support healthier, happier lives for both people and the planet.Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success.The Key Account Manager is responsible for driving sustainable profitable sales and market share growth by identifying customer needs and opportunities, establishing solid customer relationships, leading, coordinating and reporting IFF activities, and promoting relevant solutions aligned with corporate strategy.The role is based in Wellingborough, United Kingdom (hybrid or remote). Be part of an agile team where together we can achieve greatness and make a real impact. Your potential is our inspiration.Where You’ll Make a DifferenceEnsure financial targets are met and business performance is constantly monitored and reportedDevelop and maintain sustainable relationships with internal and external customersPrepare account plans and report relevant market informationCollaborate with internal departments to explore innovations and new concepts related to customers’ products and on-going projectsMonitor market development in terms of competitors, products, and trendsPartner with operations team to ensure customer satisfaction in terms of service, quality, and supplyWhat Makes You the Right FitMinimum 5+ years of experience in sales (B2B), preferably within FMCG, flavors, chemical or ingredients industriesPrevious experience in product development or marketing roles within these industries is also valuedStrong track record at a similar level with a passion to succeed commerciallyCustomer-centric with B2B management experienceAnalytical with the ability to deal with financial concepts/processes (pricing/margin/forecasting)Strong interest in product development, consumers, and market understanding (Marketing/R&D/CI)Creative and innovative thinkingProject management with effective collaboration and orchestration skillsStrong communication, presentation, storytelling, and negotiation skillsUnderstanding of digital marketing and ecommerce environmentEffective business English with a global mindset and ability to work with different culturesDigital savvy with an ability to leverage online resourcesAbility to gather and leverage competitive market intelligenceHow Would You Stand Out?Essential: Bachelor’s degreePreferred: Concentration in Business, Marketing, Chemistry, Biology, Food Science, or NutritionWhy Choose Us?Professional onboarding processMultinational and supportive environmentTraining opportunitiesLearning and development programs from day oneWe are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.Visit /careers/workplace-diversity-and-inclusion to learn more

Created: 2025-12-13