Office / Operations Manager - Leasehold Management

Office Manager / Operations Manager Property Management Hertfordshire c42k Were working with an established, independent Residential Block Property Management company who are looking to hire an Office Manager / Operations Manager as follows: Working Office based (no home working), Mon-Fri 9-5.30 in Watford Coming from a Leasehold Property Management (Blocks) background, either as a Senior Administrator, Executive PA or Office Manager Reporting directly to the Managing Director Overseeing all aspects of Office Operation from staff management to regulatory compliance and H&S Acting as the escalation point for complaints and/or conflict resolution Maintaining systems (including the in-house CRM), processes, and general office administration to ensure efficiency for staff, clients, and suppliers Ensuring continuity and clarity of external communications, including response times to residents/directors Monitoring service levels in line with contractual obligations Driving improvements to process where shortfalls are identified Suitable Office Manager / Operations Manager candidates MUST come from a stable property management background with a proven track record managing compliance, service and process in addition to having thorough understanding of H&S, Fire Risk and related compliance matters. This Office Manager / Operations Manager role is NOT a generalist administration position (i.e. you must understand Leasehold Block Management) Salary for the successful Office Manager / Operations Manager will start around 42k with uplifts based on performance and tenure If you are an accomplished Office Manager / Operations Manager working in Leasehold Management who would like to apply your skillset in a resident focused independent setting, please apply now for immediate consideration and further info. TPBN1_UKTJ

Created: 2025-11-25