Regional Support Officer

Job DescriptionWhile professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.Lead with Purpose. Inspire Others. Make a Real Impact. Join Our East Team as a Regional Support Officer .At Altogether Care, supporting our community is at the heart of everything we do. Experience is valuable, but its your values that matter most to us. As one of the Souths leading and fastest-growing care providers, were looking for passionate individuals who want to grow with us and truly make a difference.Were looking for a Regional Support Officer in our East team to keep our services running smoothly, support teams across regions, and step in where needed. If youre adaptable, people-focused, and love a challenge, wed love to have you on board.Working Hours40 hours per week - Monday FridayWelcome Bonus via our Care Friends 'Refer a Friend'As an employee you can earn extra money with our 'Refer a friend' schemeFully funded induction and ongoing training and career developmentAccess to 100'S eLearning courses.Permanent contract.We are an established family run business, not an agency.Work available in your community.Good Mileage allowance.Wellbeing support for you with Access to our qualified Mental Health First AidersBlue Light discount package (superb discounts on travel, leisure, entertainment and more)Wellbeing events and initiatives including gentle relaxing and yoga, self gratification and menopause support.Company pension schemeStaff appreciation incentives; Reward and Recognition for our exceptional employees with personal thoughtful gifts.About The RoleYour daily duties and responsibilitiesLead on compliance (CQC, Local Authority, audits, safeguarding, and serious complaints) when acting as Manager.Support Managers by mentoring new or underperforming staff.Help ensure high-quality, person-centred care across all services.Maintain audit files, medication records, and safeguarding logs .Assist with rostering and care plan systems to keep them accurate and compliant.Implement actions from quality and compliance audits .Ensure office teams are proficient in operational processes and software .Maintain office stability through teamwork and leadership.Investigate and report complaints to Operations, CQC, or Safeguarding.Keep records accurate and compliant with company and CQC standards.Hold monthly meetings and attend internal and local authority sessions.Manage recruitment and induction with the Central Recruitment Team.Report branch progress to the Regional Support Manager.DO NOT apply if you require sponsorship, we will not progress your applicationTPBN1_UKTJ

Created: 2025-10-23