Scheduling Coordinator

Job DescriptionOur client are a superb service and maintenance organisation based in Wakefield. We are exclusively supporting our client with their search to recruit a highly organised and proactive Scheduler to join the team.As a Scheduler, you will play a crucial role in scheduling and organising engineers for planned and reactive maintenance. This is a busy and varied role that requires strong communication, attention to detail, and the ability to adapt quickly to changing priorities.Key Responsibilities:Schedule engineers for planned maintenance and reactive repairs.Act as the first point of contact for engineers, ensuring they have the correct job details and support.Handle inbound and high volume outbound calls, liaising with customers and engineers to coordinate jobs effectively.Raise purchase orders and manage spare parts logistics for scheduled jobs.Managing quotations and meeting deadlines.Maintain accurate and detailed job records via CRM systems.Ensure urgent job changes are communicated effectively to engineers and customers.Work closely with the Scheduling Manager to support team improvements and process efficiencies.Key Requirements:Prior experience in scheduling engineers, planning maintenance, or working in a service environment.Able to prioritise and manage multiple tasks in a fast-paced setting.Confident on the phone and proactive in dealing with engineers and customers.Solutions focussed with a can do attitude. Willingness to learn and develop technical knowledge. Demonstrated problem solving skills.A background in Facilities Management would be advantageous.

Created: 2025-07-03