Commercial Manager - Operations Contract Support

OverviewThe primary purpose of this position is to ensure the commercial activity linked to day to day operations is both profitable and managed. The candidate will support various business functions, providing information, coaching, and introducing new processes, with the principle focus being on protecting business profit and reducing unnecessary spend. A successful candidate will provide quality outputs, as required, for both internal and external stakeholders. This role will have line management responsibility for a small team.Responsibilities In this role you will be required to routinely investigate Arcus client spend to ascertain commercial viability of Arcus contracts, and suggest and facilitate activities to continuously improve profitability and departmental efficiency. You will define and deliver (with the support of MI) manager level reporting to field departments to highlight all cost related issues including incorrect costs and apportionment, and work with the Operations Contract Support team, and operational functions, to ensure that the functions are upskilled/trained to deliver the expected service. Other responsibilities include;Maintain strong relationships with support departments to identify opportunities to improve overall commercial performanceAssess financial risks involved with new initiativesEnsure all deadlines are met for billing and commercial aspects of contractual complianceIdentify opportunities where change to process, or behaviour, will increase revenue/profitProvide strategic updates on how the business can increase profitability, and reduce identified revenue lossesProduce transactional spend reporting, with summaries of spend activitySupport other business areas develop operationally sound and commercially aware processesReview introduced changes, to determine success or further changeMonitoring financial KPIsSupport department leaders identify areas of opportunity, to improve the quality & accuracy of purchase order generation, and records associated to self-procure processesRepresent the department mobilise new contracts/agreements, as part of the mobilisation teamWork proactively with the Supply Chain team to address problems before they escalate with suppliers and service providersRequirementsThe successful candidate will have a strong administrative background with experience in operations support and commercial analysis. You should have the ability to interrogate data, mainly using Excel and a working knowledge of Microsoft Vision or other process/workflow mapping software. Other responsibilities include;A relevant degree or qualification is advantageousHave experience leading a successful teamExcellent knowledge of Microsoft Office, Excel, Word, PowerPointAbility to operate specialist software/systemsExcellent communication skills both written and verbalGood analytical skills and deadline drivenDeliver tasks with a high degree of accuracyTeam player but capable of working on own initiative to fully understand implications of changes and effective working methodsExcellent organisational skillsOutstanding customer service skills When you join us, you’ll receive:Salary: £45,000 - £55,000 depending on experience up to 10% bonus scheme, subject to achievement of targets25 days annual leave + Bank HolidaysGenerous contributory pension scheme of matched contributions between 5% and 6%Life Assurance Learning & Development opportunitiesFunded Training Sponsorship SchemeSalary Sacrifice Electronic Vehicle SchemeCycle to Work SchemeHealth Cash PlanUp to 10% off B&Q / Trade Point20% off Nuffield Fitness and Wellbeing CentresDon’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.

Created: 2025-08-01