General Manager

Job Description We are looking for a General Manager to guide our friendly, dedicated team and keep operations running smoothly. While driving high standards and strong commercial performance, youll play a hands on role in shaping the guest experience, supporting your people, and ensuring the business continues to grow and succeed.The County Arms benefits from an attractive outlook over a wooded valley, while also being conveniently close to Truros city centre. Your leadership, positivity, and passion for great hospitality will truly make the difference in this fantastic opportunity to put your stamp on a well loved venue and lead it into its next chapter.About you:You head up the front of the business, leading a team of passionate team members to deliver experiences that delight.You champion the spirit and values of St Austell Brewery, inspiring those around you and setting a glowing example for them to follow.Closely monitoring your teams performance gives you the insight to give praise where its due, provide constructive feedback, and nurture talent.You oversee all aspects of finance and admin procedures with ease. No detail goes unchecked.Youll establish strong relationships with stakeholders and customers.Having a wealth of experience in a similar role means you are able to recognise when team members need help and youll support where needed.Youre a natural leader, communicating brilliantly with your team and delegating to hit and exceed targets.Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.Peak season can get pretty busy, but you thrive when working under pressure.Communication is key, and you recognise the importance of being an effective listener - ensuring everyone is on the same page while remaining approachable and informative.What we offer in return:Bonus SchemeCompany Pension30% off food and drink in our pubs.50% off overnight stays in our pubs.Westfield Rewards, including discounts and rewards from hundreds of leading retailers, restaurants, and destinations.Cycle to work schemeLearning and development opportunities.Career progression.Family-friendly policies.Paid time off to volunteer for charityFor further information, please contact the recruitment team [email protected] Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity.We also welcome requests for flexible working. Early applications are encouraged as well review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies wont be accepted, nor the fees associated with them.

Created: 2026-04-04