Housing Management Coordinator

Housing Management CoordinatorEnsure all your application information is up to date and in order before applying for this opportunity.NorwichPermanent, full time (37.5 hpw)Salary 25,838 - 26,645 per annum, plus great benefits including Health Cash PlanHome, a place where you belongThis is a great opportunity for a Housing Management Coordinator to join our team here in Norwich. As our Housing and Property Guru, youll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, youll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!Typical day as a Housing Management CoordinatorOur customer group includes ex-offenders, substance users and other vulnerabilities.Making sure that our customers properties are homes they can be proud of, youll support your customers by engaging and involving them in their tenancies.Help our customers with housing benefit claims, making sure that these are received on their rent account.Where there is a need, youll also issue and sign warning letters and notices which may lead to attending court.Getting rooms ready for the next customers who needs our help and for maximum occupancy, youll turn around vacant or void roomswithin set timescales.Ensuring we are health and safety compliant and that maintenance standards are met.Fancy going home each day knowing that you have helped change our customers lives for the better? Youll do that here, working for one of the top ten Great Place to Work in the UK!You bringExperience in managing a housing management caseload and overseeing landlord and housing management dutiesKnow-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.Able to take on a lead role within the team, offering guidance and support to your colleaguesThe ability to work on your own initiative, positively influencing people from all different backgrounds.A can do positive attitude, youre proactive and well organised, and able to work on your initiative.Confident working collaboratively with colleagues in other parts of the business as well as with external partnersDue to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role. This remains under regular reviewOur teamYoull join James and our Ripley Project team, were super passionate about what we do! Were really proud of the diversity in our team and the great mix of work experience we all have.Everyone is unique and brings their own skills and identity to the role. Were a supportive bunch and like to have regular team building & social activities such as mini golf, escape rooms or just going out for lunch.Job detailsThe working pattern will consist of a mixture of shifts from Sunday - Thursday between 08:30 - 20:00.Based at our service in Norwich youll spend your time predominantly at Rosary Road or Barnard's Yard.Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,Youll need an Enhanced DBS check done and we pay for that.A place where you belongGreat things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work !Whats in it for you?34 days leave (including bank hols and a me day to use for whatever you fancy) increasing to 39, and time off for volunteering too!Health cash plan saving you from 1140 per annum. Well cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.We Grow Our Own colleagues (not literally of course!), when youre ready for the next step in your career, you can grow with us!Colleagues really matter to us, thats why were the 10^th Best place in the UK for Wellbeing. Our tools and support help you when you need them.Learn more about ourbenefits on our website.Find out moreClick APPLY NOW to see ourHousing Management Coordinator Job Description , find out about us and for help to apply. Sometimes we close a job early, so dont delay or you might miss out.Finally, do let us know if theres anything we can do, to help you shine in our process atTPBN1_UKTJ

Created: 2025-07-16