Curtain & Soft Furnishings Manager

Job Description:The Role:An internal role liaising between our customers and installation teams to arrange the manufacture and installation of curtains, cushions and other soft furnishings. This role demands a keen eye for detail, exceptional organisational skills, and a dedication to customer service excellence.About Us:At Furncare, we take pride in delivering high-quality products and exceptional service to our customers. As we continue to grow, we’re looking for a proactive and organised Curtain & Soft Furnishings Co-ordinator to join our team and provide vital support and technical advice to our sales team and customers for this specific area.Key Responsibilities:- All incoming and outgoing communications with customers in relation to window furnishings (Email & Phone).- Gathering specific information in relation to window furnishings.- Liaise with purchasing team to confirm all details for manufacture of window dressings.- Work with logistics and installation team to oversee schedule management for curtains fitters & installers.- Arrange and schedule site surveys as required with Project Manager.- Invoice and query resolution in relation to window furnishings.- Preparing quotes and processing orders.- Providing support and feedback on product related issues.- Liaising with internal departments to ensure a seamless sales process.- Taking initiative to resolve queries and support the team in day-to-day tasks.- Help manage & monitor sales inbox as required.- Deal with and manage all admin created from sales orders relating to window furnishings.Qualifications:Minimum of 2 years experience in similar window/soft furnishings role.In-depth knowledge of curtain design, construction, and installation.Strong problem-solving skills with the ability to work under pressure.Excellent organisational skills with attention to detail.Ability to work collaboratively within a team environment while also being self-motivated.If you are passionate about curtains and coordination, we encourage you to apply for this exciting opportunity to contribute to our team while developing your skills in a supportive environment.Job Types: Full-time, PermanentBenefits:Company pensionOn-site parkingExperience:Curtain and window furnishings: 2 years (required)Work Location: In person

Created: 2025-10-14