Hire Division Manager

An established commercial vehicle hire operation is seeking an experienced Hire Division Manager to oversee and develop its hire division. The business provides flexible and cost-effective commercial vehicle hire solutions that support the wider logistics supply chain, with a fleet of specialist vehicles operating across a range of client environments including warehouses and retail distribution centres.Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.This is an excellent opportunity for someone who thrives in a fast-paced operational environment and has strong client relationship management skills. The successful candidate will be responsible for managing the day-to-day operations of the hire division, leading the team, and ensuring excellent service delivery while supporting business growth.Key ResponsibilitiesLead and motivate a team of advisors and administrators, providing guidance and support to ensure tasks are completed efficiently.Oversee scheduling, resource allocation, and workflow management across the hire division.Work closely with the Workshop Manager to ensure operational alignment and fleet availability.Build and maintain strong relationships with clients, addressing concerns and ensuring high levels of customer satisfaction.Identify opportunities to increase revenue and improve profitability.Understand customer needs and develop solutions to support their operational requirements.Resolve customer complaints quickly and effectively.Identify upselling and cross-selling opportunities and refer them to the wider business development team.Promote high standards across sales, supply, and customer service processes.Maintain existing client relationships and support contract renewals.Approach potential customers to establish new business relationships.Develop an understanding of competitors and market trends.Support marketing initiatives, including promoting services on social media platforms.Work within budgetary constraints, identifying cost-saving opportunities and improving operational efficiency.Candidate RequirementsProven experience in a Hire Division Manager or similar operational management role.Strong leadership and people management skills.Experience managing client relationships and key accounts.Background in sales and customer service environments.Demonstrated experience implementing cost-saving initiatives and operational improvements.Excellent organisational and multitasking abilities.Strong communication and interpersonal skills.Proficient in Microsoft Office and CRM systems. xjdpvnf Experience using fleet or workshop management software is desirable.Salary & Benefits38,000 40,000 per year depending on experienceCompany pension scheme with employer contributionsLife assurance scheme24/7 health and wellbeing support servicesEmployee discounts on high street shops and brands

Created: 2026-03-17