Key Account Coordinator

Our well-established manufacturing client based in Tewkesbury are currently recruiting for a Key Account Coordinator to join their team on a full time, permanent basis. This is a fantastic time to join a growing business who o ffer a stable and professional working environment with career progression opportunity for committed and proactive candidates! As a Key Account Coordinator you will be responsible for supporting and growing customer relationships through proactive communication, coordination, and a consistent focus on service excellence. Responsibilities: -Act as the primary point of contact for assigned customer accounts -Develop a clear understanding of customer commercial and delivery expectations -Proactively manage customer communications, quotations, order status, and delivery updates -Identify account growth opportunities through product introductions, upselling, and cross-selling -Work closely with internal teams to prepare and manage quotations and proposals -Manage customer orders from quotation through to delivery and aftersales support -Support the resolution of customer queries and concerns in line with procedures, ensuring timely feedback and closure -Maintain accurate records and produce regular account performance, revenue, and service KPI reports Candidate Attributes: -Strong passion for customer service -A team player with a real can-do attitude -Excellent communication skills with ability to form and maintain strong working relationships -Ability to work within a fast-paced environment -Willingness to learn and progress Hours: Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm Salary: up to 30,000 depending on experience+ 23 days holiday (plus bank holidays) + free onsite parking TPBN1_UKTJ

Created: 2025-12-13