Luxury UK Travel Sales Advisor

Job Description Job Description: Luxury Sales AdvisorPosition: Sales Specialist Luxury TravelType: Full-time positionLocation: Telford (work from home Fridays)Start Date: February 2026About Crown JourneyWe design high-end, tailor-made travel experiences across the United Kingdom for discerning international travellers - mainly from the USA - looking for authenticity, history and inspiration in cities and countryside across the UK.We've already achieved amazing feedback and consistently five star reviews from our US travel advisors and their clients who love working with usWere a growing team that believes the UK is more than just Big Ben and afternoon teaits a treasure trove of culture, history, hidden gems and inspirational connections.Based in Telford, Shropshire, our team is passionate, creative, and relentlessly committed to delivering once-in-a-lifetime journeys right across the UK.Crown Journey is part of Travel Collection Limited, a DMC group covering Europe, Dubai, Latin America and Asia.About the Role Luxury Sales AdvisorWere looking for a Sales Specialist who really loves selling travel and is happy working in our B2B and B2C channels. Youll be mainly dealing with international travel agents who contact us through our various distribution channels looking for a really special trip itinerary for their valued clients - usually couples and families. Itineraries usually comprise hotels, transfers, experiences, visits, tickets, tours and whatever else is needed to make the trip truly special. Theres no cold calling involved, only working with leads from customers or travel advisors who approach us with a trip request.Whether you have prior experience in leisure FIT travel sales - ideally inbound to the UK - or just a great customer focused attitude and communication skills looking for a new challenge, you will have travelled yourself previously and been on trips so will understand what a well planned itinerary looks like.This role is perfect for someone who thrives in a fast-paced, startup environment and wants to be part of a new team building something extraordinary.Your daily tasks will include:Designing personalised, top-tier UK itineraries that meet the individual needs of each enquiry and customer including pricing each itinerary and generating a pdf proposal using our groups own sales systemResponding quickly and accurately to clients and travel advisors questions and queriesLiaising with travel advisors via Google Meet appointments, calls and emails, sometimes after normal office hours due to USA time differenceManaging the full sales process from start to end, from initial call to payment and beyondBuilding and maintaining strong partnerships with our top-notch UK suppliersWorking closely with the ops team who will be delivering your bookingsLiaising with sales advisors in other group DMCs to share knowledge and ideasBeing meticulous in your attention to detail and accuracyGoing the extra mileWho You Are: You've either worked in travel or you've got an insatiable wanderlust and you love the UKCustomer focused: Whether or not youve worked in sales before, you love helping people, building relationships and making clients dreams come true. Youre happy with non traditional working hours as and when requiredOrganised: You understand deadlines, know what needs to be done and always deliver to your clients by our deadline, no matter whatBusiness-Minded: You are numerical, understand the difference between cost price and sell price and happy to use online tools to get the job done.RequirementsGraduate ideallyFull professional proficiency in English languageExcellent spoken and written communication skillsComfortable in taking part in on-camera Google MeetsMinimum 2 years of professional experience (advantage if its in travel or luxury services)Proficient in Google Suite and a digitally fluentWhat We OfferPermanent full time contractCompetitive salaryBonus scheme on completion of probationary periodCompany laptop, phone and headsetCompany pension after qualifying periodOpportunities for career growth either in the UK or elsewhere in the groupOngoing training, mentorship, and support from day oneDynamic, global team with serious travel and business know-howCollaborative environmentModern lakeside office

Created: 2026-01-16