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Head Housekeeper

WGC Services Ltd - Taunton, South West

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Job Description

Head HousekeeperHotel Indigo Bath, 2-8 S Parade, Bath, BA2 4ABScroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.Rate:35000| Hours:Guaranteed Hours Each WeekBenefits:Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to 10,000 per year with unlimited career progressionApply NowWGC is the UKs leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.In the role of Head Housekeeper, you will report to your Area Manager and be responsible for supporting your team in the day to day running of the housekeeping department.In return for your dedication, WGC offers an industry leading package and is passionate about career progression; well look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.WGC will provide you with an annual training allowance of up to 10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.Benefits also include:Life InsuranceDiscount Store with discounts from ASDA, O2 & moreDiscounted hotels and flightsEmployee Assistance Programme, Includine HSF AssistLow-cost health insuranceFull workplace pension scheme28 days holidayYour role will include:Work to improve productivity and efficiency of room cleaningAnalyse guest data to plan resources and materials required to meet operational requirementsMaintain strong working relationship with GM, Exec Housekeeper and Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practiceIdentify ways to improve Guest SatisfactionAdhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual HandlingRecruit, train, manage and monitor team performance daily/weeklyDeliver and exceed financial targetsManage expenditure and payroll to ensure budgets are achievedParticipate in training to improve skills and performanceSolve routine challenges that occur on the jobIf you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.We recognise that were all at our best when were being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. xjdpvnf We are proud to be aDisability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

Created: 2026-03-19

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