Contract Director - Swansea

BenefitsCompetitive SalaryContributory pension schemeGrow your career with our Career Pathways and MyLearning programmesQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsExclusive travel discounts with TUI, Expedia, and many moreSave money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many moreUp to 44% off cinema tickets to enjoy your favourite blockbusterReceive cash rewards every time you spend and use them on a wide range of brandsUnwind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and familiesWhat you'll be doing: Contract DirectorCompass Group is the leading provider of catering and support services. We believe in the power of food and drink to bring people together, whether in a restaurant or speciality café, to inspire them to do great things at work. Our food is crafted onsite by passionate people using the best ingredients, and we know that a balanced, plant-focused, natural, fresh, and sustainable menu will increase the productivity of our customers and keep them motivated and happy whilst at work.We provide amazing food, create inviting spaces, and develop engaging environments that inspire, motivate, and unite our customers.To be responsible for the overall efficient and effective management of the contract to provide great quality Foodservice and Support Services as required. Responsible for the management, development, and training of a large team. Ensure your contract is compliant and run commercially in line with net growth and retention targets.Responsibilities IncludeTo be responsible for the overall efficient and effective management of the contractBuild and maintain a positive and effective client relationship ensuring we are true partners in their businessTo ensure the smooth planning of the contract and resources to deliver a first-class food and beverage service to our clients and customersEnsure all company promotions are correctly implemented (where applicable)Ensure all products are correctly priced in line with ‘Price it’ or in line with client specificationsAction plans are completed following consumer satisfaction surveysComplete labour schedule within the labour budget and effectively minimise any agency and overtime spendAdjust labour schedule in line with salesTo ensure the contract is fully compliant with company policies and proceduresTo deliver on the agreed financial budget and run commercially in line with net income and cost targetsBe innovative and proactive bringing new ideas forward to the client and RAChampion and monitor all Health and Safety, Food Hygiene, Environmental and HR proceduresWho You Are As the Contract Director, you will ideally have a successful background in Contract Catering/Hospitality/Retail, using your entrepreneurial skills to create a thriving and successful working environment. You possess excellent management and communication skills, have a good understanding of report writing and financial management, and be able to demonstrate your analytical approach to problem solving. You will have the ability to display a real passion for food and customer service and be financially and commercially astute.Proven experience in leading and managing a high performing team.Extensive operational experience in a similar sized roleExceptional stakeholder management skills. This contract is complex, devolved and requires exceptional client and customer relationship management skills.Track record of growing sales in both a competitive retail environment and through hospitality and events businessFoodservice or similar backgroundExcellent commercial acumenAbility to communicate effectively at all levels.Knowledge of how to use customer insight to build a compelling proposition and utilisation of digital and technology to maximise footfall and revenue#J-18808-Ljbffr

Created: 2025-07-11