Front of house Concierge

Job DescriptionStart Date: ImmediateContract Length: 4 Weeks Minimum Why This Role?Be the first impression of a best-in-class office building, ensuring occupiers and visitors receive a seamless, professional experience that reflects the standards of a leading facilities management team. This is a fantastic opportunity to join a client-focused FM environment where your role directly contributes to occupier satisfaction and asset value.What Youll Be Doing:Acting as the first point of contact for visitors, occupiers, and contractors within a premium office environment.Managing the reception area, ensuring it remains welcoming, safe, and aligned with the buildings standards.Handling visitor management systems, access passes, and contractor sign-ins, ensuring compliance with FM procedures.Supporting the onsite FM team in delivering occupier communications and service updates.Assisting with front-of-house reporting, incident logging, and supporting health & safety awareness within the reception space.Contributing to building community initiatives and supporting event delivery to enhance occupier experience.Liaising with security, cleaning, and maintenance teams to ensure consistent service delivery.What Were Looking For:Front-of-house, concierge, or customer service experience within a facilities management or commercial property setting.Professional, warm communication skills and a commitment to exceptional service delivery.Strong organisational skills and the ability to manage multiple tasks calmly and efficiently.An understanding of the FM environment, including compliance awareness and the role front-of-house plays in operational excellence.IT literate, with experience using visitor management and booking systems.Why This Facilities Management Team?Join a respected FM provider managing a flagship office building where your role is valued as part of delivering a seamless occupier experience. You will be part of a supportive team culture focused on professional development and service excellence within the FM industry.Call Alex 07533492894 // [email protected]

Created: 2025-07-03