Commercial Insurance Account Handler

Job Description Fantastic opportunity to join a strategically important and expanding Corporate Sales teamOpportunity to handle Property, Liability, CAR, Freight Liability, Marine Cargo, Liability policies,with some exposure to Professional Indemnity &Cyber, from SME up to large corporate accountsHybrid working with 2 days per week in our Stratford upon Avon officeAs NFU Mutuals business portfolio continues to grow and evolveparticularly across high-net-worth and complex commercial riskswere seeing even more customers seeking cover for risks that go beyond our traditional core specialisms.Our Wholesale Broking and Outplacement teamwork with the open market to find solutions that keep customers protected, all while ensuring they continue to receive the personal, trusted NFU Mutual customer service they value. Our unique and increasingly popular market proposition is one thats growing in strategic importance, providing exciting career opportunities for ambitious Insurance Professionals.About the roleJust over 100 people work in our Wholesale Broking and Outplacement team. Their remit is a varied and very important one, working on an unusually wide range of insurance subject matter, from Complex Casualty to Financial Risk, Marine Hull to Animal Disease.Impressive year on year growth has led to the need for an additional Commercial Account Handler with a Commercial Insurance background to work in the Mid Corporate Team. As part of this busy, friendly and service orientated department,you will be involved in the day-to-day liaison with our Agents and suppliers in obtaining quotes, inviting and renewing policies, as well as some claims administration. Supporting our agents is at the heart of what we do ensuring that we provide the right cover and assistance for them to provide to their customers. With NFU Mutual renewal retentions sitting at 95%, were clearly doing a lot right! And as well as supporting our NFU Mutual Agency network and Regional Sales teams in acquiring and retaining customers, we support Head Office Underwritings strategic goals, and facilitate and provide the outplacement of large, complex, high risk Commercial and Specialty Risks for our Agency network through the Composite and London Insurance MarketsThis role falls under Insurance Distribution Directive requirements, and as a result, role holders will be required to demonstrate ongoing Continuous Professional Development in role, along with undergoing regular re-screening to show that they are of Good Repute. Further information can be found in the FCA Handbook.Internally, this role is known as National Intermediary Services (NIS) Commercial Account Handler. About youYoull have recent experience of working in broking or underwriting with good knowledge of commercial insurance(essential).Youll also have excellent knowledge of commercial insurance products which could include Property, Liability, CAR, Professional Indemnity, Freight Liability, Marine Cargo, Cyber and Liability.This role also requiresExcellent customer service A keen eye for detailAbility to work to tight deadlinesSelf-motivation as well as have the ability to work as part of a team Qualifications: Progress towards DIP desirableAt NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.When you join our team,you can expecta supportive cultureandanattractive range ofrewards and benefitsincluding:Salary up to 40,000 dependent on experienceAnnual bonus (up to 10% of salary)Contributory pension scheme, up to 20%, including your 8% contribution25 days annual leave + bank holidays + buy/sell/save holiday trading schemeA Family Friendly policy that helps you balance your work and family responsibilitiesAccess to savings at High Street brands, travel and supermarkets20 contribution to a monthly gym membership subject to T&CsHealth and wellbeing plan- cashback for dentist, opticians, physio and moreAccess to voluntary benefits, including health assessments, private medical insurance and dental insuranceEmployee Volunteering - volunteerin the community for one day each yearUnlimited access to Refer a Friend 500 bonus schemeLife Assurance coverof 4 x salaryEmployee discounts of 15% on a range of NFU Mutual insurance policies.Salary sacrifice employee car scheme - subject to eligibilityJBRP1_UKTJ

Created: 2026-01-29