Corporate Travel Reservations Manager

Reservations Manager – Corporate Travel – Remote We are recruiting on behalf of a client who is a small but fast-growing name in Corporate Travel. They are looking for an experienced Manager to lead a talented group of Business Travel Consultants. This role is ideal for someone who thrives in a people-focused leadership position, ensuring both clients and team members receive the very best support. You will spend approximately 60% of your time managing the team and 40% booking corporate travel for a variety of clients – with every aspect of the role driven by a “service, service, service” ethos. Reservations Manager – what will I be doing? Leading and supporting a small team of experienced Business Travel Consultants. Monitoring performance and ensuring service level agreements (SLAs) are consistently met. Holding regular one-to-ones, performance reviews, and team meetings. Coaching and developing team members to achieve their full potential. Acting as an escalation point for client queries and resolving issues promptly. Spending approximately 40% of your time booking corporate travel for a variety of clients using Sabre GDS.Ensuring clients’ needs are met to the highest standard, with an unwavering focus on service. Overseeing quality control and adherence to company policies and procedures. Reservations Manager – what experience do I need? Proven leadership experience within corporate travel, managing a team of consultants is essential. Strong understanding of corporate travel operations and client relationship management. Proficiency with Sabre GDS is essential.Excellent organisational and communication skills.Ability to inspire, motivate, and develop a team in a remote environment. A problem-solving mindset and commitment to service excellence.Reservations Manager – What else do I need to know? You will be working fully remotely as do the team. The team culture is collaborative, friendly, and hardworking – they value professionalism but don’t take themselves too seriously.The role offers a very competitive salary plus an excellent bi-annual bonus according to team performance, with core hours Monday to Friday. There is the opportunity to cover the on call phone at the weekends approximately once every 5 weeks, for further compensation. This is an exciting team to be part of - the company are incredibly ambitious and are growing quickly.

Created: 2025-08-18