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Business Analyst / Functional Consultant (Dynamics 365 CE) - Hybrid Path into Technical

DigiTech Search - Stoke-on-Trent, ENG

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Job Description

Job Description Were working with a fast-growing Microsoft-focused consultancy that specialises in delivering customer engagement and CRM transformation projects across the UK.Theyre looking for someone who sits between a Business Analyst and Functional Consultant but crucially, someone who wants to move further into the technical side of Dynamics 365 CE over time.This is not a pure BA role.Its a career transition role into a hybrid consultant profile.Required Experience2+ years as a Business Analyst or Functional Consultant (CRM or business systems)Strong in requirements gathering, stakeholder management, and workshop deliveryExperience with process mapping (As-Is / To-Be) and writing user stories/specsExposure to CRM platforms. Basic understanding of Dynamics 365 CE modules (Sales / Customer Service / Marketing)Some hands-on exposure to configuration (fields, forms, workflows)Clear interest in developing technical skills (Power Platform, low-code, solution design)Whats In It For YouClear pathway from BA Functional Technical ConsultantHands-on experience configuring Dynamics 365 CE & Power PlatformWork alongside experienced Solution Architects & DevelopersExposure to full project lifecycle (Discovery Go-live)Strong focus on learning, development, and real progressionHybrid working set up - 3 days on site 2 days from home. Modern office, with a company who puts their team and customers first! We look forward to your application

Created: 2026-04-30

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