Operations Support Coordinator - Bathrooms

Operations Support Coordinator - BathroomReady to make your application Please do read through the description at least once before clicking on Apply.Stevenage Area35kElliott Recruitment are pleased to represent a bathroom company who have an exciting opportunity for an organised, customer service driven individual to join their team as an Operations Support Coordinator on a permanent basis.The RoleAs Operations Support Coordinatoryoull take ownership of the customer journey from start to finish. Youll lead the small showroom, manage post-sale service, and ensure every bathroom installation meets my clients uncompromising standards. This is a hands-on role: when remedial work is needed, youll personally step in to put things right showing our customers that we always stand by our work.What Youll DoLead the customer experience from showroom visit to installation and aftercareEnsure every bathroom installation meets our high standards of quality and safetyCarry out remedial work where required, delivering swift and effective solutionsManage the Hitchin showroom, welcoming and guiding customers with expertiseOwn all post-sale enquiries, providing fast and professional resolutionCollaborate with installers, suppliers, and sales teams to keep projects running smoothlyIdentify recurring issues and recommend improvements for right-first-time deliveryWhat Youll BringProven hands-on experience in bathroom installationsA customer-first mindset with the ability to turn challenges into positive outcomesStrong problem-solving skills and technical know-howOrganisational skills to balance showroom, service, and operational demandsExcellent communication skills to build trust with customers, installers, and colleaguesPride, energy, and drive to deliver service that goes above and beyondThis is an exciting opportunity for someone with hands on plumbing experience to predominantly step away from the tools and support the end to end delivery for customers whilst also being hands on to rectify any post installation snagging and remedials.My client is offering office hours of Monday to Friday 9am to 5pm and a salary of 35k. Own transport is essential.If youre a bathroom installation expert with the passion and skills to deliver world-class service, wed love to hear from you.Apply today as immediate interviews are available.TPBN1_UKTJ

Created: 2025-10-11