Aftersales Technician

Job DescriptionSYR are proud to represent a stellar client looking for an Aftersales Technician in Hampshire.Key skills: A passion for boats; diagnostics and repairs; confident boat handling, power 'sail.Responsibilities will include but will not be limited to the following:Commissioning new boats in the UK and Europe, responsible for the day-to-day commissioning process, ensuring the highest standard of workmanship and customer experience.Arrival checks unwrapping the boat; carrying out detailed checks against factory specification; fitting all loose equipment; reporting any shortfalls and warranty defects.Testing carry out thorough operational testing of all onboard systems including plumbing, electrical systems including navigation, engines and gensets as well as all other mechanical systems.Onboard contractors oversight, ensuring they work to high standards.Reporting/recording document defects with technical summary and photographs, update progress via an interactive reporting App, and follow through to conclusion.Sea trials carrying out sea trials to check all systems and sails underway.Handover provide a detailed handover to the client, including full systems demonstration and sea trial in line with company guidelines. Ensure all documentation is completed and returned as required.Aftersales support providing world-class technical support and repairs.Owner/crew support refresher training and boat handling.Warranty carrying out diagnostics and repairs across the UK and Europe.Reporting provide clear technical evidence and photographs for warranty analysis and reclaim.Annual inspections as per factory protocols to maintain warranty.General duties assist with shared functions and any other tasks to ensure smooth operation of the department, including good housekeeping of shed/stores and associated workspaces.Work must be carried out in accordance with the companys Health & Safety policy.Person Specification:Recent and relevant working knowledge within the leisure marine industry is essential.Proficient boat handling skills, ideally motor 'sail. RYA qualifications are an advantage.Boat building skills/qualifications are desirable. A keen eye for detail is essential.Good understanding of modern boat systems, with electrical fault finding and digital switching knowledge required.Strong initiative, excellent communication, and interpersonal skills.Must hold a current UK drivers licence.

Created: 2025-06-19