Services Manager

Job Description Services ManagerSalary 28,890 pa[pro rata], 14.78 ph and great benefits including Health Cash Plan Permanent, part time (15 hpw),Southampton We cant offer a CoS for this roleHome, a place where you belongWant to lead a team that really cares and empowers customers to live their best life?Join us as our Client Services Manager and lead our Southampton Homelessness team to deliver person centred housing related support and make it a Great Place To Work for our colleagues! Youll manage our services which house customers experiencing homelessness in one seven bed, shared property and families experiencing homelessness in nine self-contained flats. This is your chance to unleash the potential in our colleagues, delivering excellent outcomes for our customers!What youll doLeading our team of support workers and coordinators, youll help us deliver our person centred, efficient, quality housing support services to our customers aligned to our contractsYoull coach your team and manage individual and team performance Youll be a Safeguarding lead for the team, and oversee the health and safety checks and risk assessments are completed and recordedYoull promote the service, ensuring that its visible and accessible to referring agencies and self-referring customers and promote our brand in the communityYoull ensure the quality of the service evidenced by KPIs and customer satisfaction surveys, and empowering customers and colleagues alike Why join usThis is more than a job its a place where you feel valued. With our learning and development offer, and support from friendly colleagues, youll make a real difference every day!If youre ready to leave behind the ordinary, do something that really part of one of the UKs top 10 Great Places to Work!You haveGreat people skills, ability to communicate and understand where people are in their lifeThe confidence to challenge behaviours that are not aligned to our values, and the ability to advocate for your customers Ideally, youll have experience of leading a team, and have the knack for empowering and developing othersExperience of delivering support in a housing or care environment To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage!Stronger togetherWe do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help makeHome Group a great place to work!The practical bitsFlexible working hours - 15 hours per week, ideally over two days, but which two days is up to you.Although youll lone work, we do get together regularly for training and team meetings.Able to use technology for Customer Relationship Management, budgeting/finance, Complaints, emails, etc. Youll need an Enhanced DBS check done and we pay for that. Whats in it for you?34 days leave, pro-rated (including bank holidays and a me day)Paid time off for volunteeringMatching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)Save up to 1140 yearly with our health cash plan, covering dental, optical, and therapiesCareer path with development and an excellent training packageExcellent benefits and rewards including supermarket discounts and travel expensesFind out moreClick APPLY NOW to see our Client Services Manager job description,, find out aboutus and for help to apply. Roles can close early, so dont wait.For reasonable adjustments email South Supported Portfolio 801JBRP1_UKTJ

Created: 2026-03-17