Employment Support Administrator

Here atBrockenhurst College , we are looking to recruit anEmployment Support Administratoron afull-time, permanent basisat our Basepoint Office in Southampton. In return, you will receive a competitive salary of£23,556 per annum . We are a high-achieving college attracting around 2,800 sixth form students annually. Located within the stunning New Forest National Park, we offer a wide range of courses and superb facilities. The Role: As ourEmployment Support Administrator , you will provide comprehensive administrative support as part of the Employment Support Services Team (Quickstart). Quickstart is the employment support team for Brockenhurst College, based in Southampton, providing fully funded courses to unemployed adults to support their return to work or progression towards employment. Responsibilities include: Providing efficient administrative support, including managing messages, processes, and systems, with a focus on logging customer referrals accurately on Access Databases. Responding to enquiries via phone and email, maintaining the generic email account and social media platforms for Employment Support Services. Maintaining learner packs, documentation, and tracking relevant paperwork such as pre-enrolment and post-course completion. Supporting tutors with course-related tasks, including classroom setup, exam invigilation, and maintaining the learner break room. Handling queries from learners, visitors, partners, tutors, and the public. Tracking learners post-course to ensure accurate destination data collection. Providing learning support materials, ordering supplies, and maintaining filing systems. Assisting the Curriculum Leader and Coordinator with administrative tasks. Liaising with external organisations relevant to employment services. Supporting colleagues and working flexibly to cover events as needed. Performing duties with accuracy, diplomacy, and confidentiality. Undertaking additional duties as reasonably required. Ideal candidate qualities include: GCSE C in English or equivalent Willingness to work towards a digital/IT qualification Experience in a busy office environment Experience preparing reports and formal documents Experience drafting general communications Experience maintaining files and records Ability to plan work routines effectively Proficiency in Microsoft Office, Outlook, Word, and Excel Benefits include: 25 days' leave, increasing with service, plus Bank Holidays and Christmas closure (pro-rata for part-time staff) Option to purchase additional leave Confidential Employee Assistance Programme On-site Nursery with competitive rates Enrolment in the Local Government Pension Scheme Free eye care vouchers Free secure onsite parking Discounts on shopping, travel, and healthcare Access to onsite gym, courts, pitches, and weekly staff football If you believe you are suitable for thisEmployment Support Administratorrole, please click ‘ apply ’ now! The College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff will undergo safeguarding checks, including an enhanced DBS, and must provide proof of right to work in the UK.#J-18808-Ljbffr

Created: 2025-07-21