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Key Account Manager

Mac Recruit Group - South Shields, England

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Job Description

Senior Key Account Manager Overview We are seeking an experienced Senior Key Account Manager to lead and develop a Key Account Management team while managing a portfolio of strategic B2B clients. This role is responsible for driving client satisfaction, retention, and revenue growth, while delivering against annual sales targets and supporting wider business objectives. Key Responsibilities Lead, coach, and manage a team of Key Account Managers to achieve and exceed sales targets Own strategic relationships with key B2B clients, acting as the main point of contact Develop and execute account plans to drive growth and identify up sell opportunities Deliver against annual sales budgets and contribute to overall business profitability Monitor pipeline activity, CRM accuracy, and forecast performance Collaborate with internal teams to ensure a seamless customer experience Provide regular performance insights, reports, and forecasts to senior leadership Skills & Experience Proven experience managing sales or account management teams Strong background in strategic B2B account management, ideally with large or complex clients Results-driven with a consultative, solution-focused sales approach Excellent communication, negotiation, and stakeholder management skills Strong leadership capability with experience mentoring and developing teams Confident working cross-functionally and independently Additional Requirements Experience within the energy sector or a regulated environment preferred Familiarity with CRM systems and sales reporting tools Highly organised, professional, and customer-focused Flexible and adaptable in a fast-paced environment TPBN1_UKTJ

Created: 2026-01-09

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