Support Coordinator

Job Description Support CoordinatornSwindon - 25,000 to 27,000 Per annumnThe role is designed to provide key support for the growth activities, serving the growth ambitions of the company. Reporting to the Head of Proposition Development but supporting the whole growth team and all growth activities, the purpose of the role is to help with the complex range of activities, reporting, and billing requirements arising from the development of new revenues streams for the organisation. The individual will work with various external partners, and will work extensively with colleagues in the core business, both in operations and functional areas.nAbout the RolennGrowth activity billing / invoicingnInfo capture (operational data, client data, invoice back up etc)nPreparing invoice back upnLiaising with AR for invoice raisingnInvoice queries (in conjunction with finance team)nHelping to resolve customer queries and complaints.nSupporting any debt managementnRequesting credit checks for new customers when requirednCoordinating reporting requirementsnSupporting with update of PDM (deliverables and key initiatives for the team)nKPI gathering and distribution into main reports.nPLC reports copy over, chase through, consolidate and check.nInventory / Stock for Growth, management of KPIs, spot checks etc.nManaging growth opportunity tracker and pipeline, preparing documentation for approvals etcnAdhoc supportnnWhat we can offer younNot only do we offer free onsite parking and competitive salary but youll also have access to:nnCompany funded Health Cash Plan providing cash back for everyday healthcare costs such as dental, optical and physiotherapyn5% match pensionn25 days holiday plus holiday buy schemen24/7 E-Learning modules, Training and Development opportunitiesnSharesave Scheme, Cycle to work schemes, Health cash plannColleague Assistance Programme & Colleague referral schemennAbout younnThis role will require frequent interaction with customers and internal teams. You will need to be extremely well organised, with strong attention to detail and accuracy.nGiven the commercial sensitivity of some of the growth activity, the individual will need to be able to work with confidential information and data and respect confidentiality requirements when appropriate.nSince the growth team is small, working on high profile programmes with other functions, the role requires a high degree of professionalism, confidence in working with senior colleagues, pace and clear, timely communications.nThe role requires proficiency in MS Excel, Word and PowerPoint, and an understanding of SAP would be an advantage.nnOur reputation as the UKs largest newspaper and magazine wholesaler speaks for itself. Every day, we serve more than 22,000 customers from 34 distribution centres across the country. Behind every nightly miracle is a team of dedicated people carrying out more roles than you realise were the unseen force that delivers. So when we say were excited for what the future holds for our customers and colleagues, you can trust were as good as our word.nPlease note: you must have the right to work in the UK to be considered for this position.nA career with us is a career filled with people, pride, and passion. We rely on each other to get the job done, and we deliver what we say we will. Lets see if we can rely on you, too. Apply now.

Created: 2026-04-21