Account Handler

Insurance Account HandlerOffice Based - 5 days central London.Base Salary: £35,000 - £45,000The CompanyOur London based client deliver innovative insurance placements and risk management services for organisations involved in the real estate and construction sectors.The RoleIn this role you will provide account handling services to an allocated portfolio of clients while supporting the overall service provision to their clients.Key Tasks and Responsibilities:Works with Account Executives to retain and generate new business, by leveraging strategy information and managing contract reviews and midterm changes.Strive to meet sales goals by partnering with Account Executives.Builds and maintains relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.Maintains a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients.Work with Account Executives to input documentation platforms and ensure accurate and timely documents to clientsSupport claims management handling on accounts, follow up with insurers and keep clients and Account Executives up to date on progress.Conduct and refine data analysis to support proposal creation and client-facing presentations.Address escalated issues and concerns in a timely and effective manner, help manage expectations, mitigate relationship risks and apply judgement as to when to escalate major issues to senior level colleagues working within the regulatory guidelines at all times.Develop strong relationships with key stakeholders at client’s organisation.What you need to have:At least 2 years of Insurance industry experienceWillingness to work towards Cert CII qualificationEnjoy working within a culture of continuous improvement, from both an individual and team focusAmbitious nature and a keen contributor within a team environmentArticulate with strong client facing abilitiesAbility to communicate effectively and professionally both verbally and in writing

Created: 2025-09-10