Technical Assistant, Roboshop (Full-time) POP MART

Job descriptionFounded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.With our ambitious growth plan, we continue to expand our retail network by opening new stores in London and nationwide.For more information, please visit and our LinkedIn Career page.What to ExpectPOP MART is a boutique-sized company with a young and multicultural team where you can expect to:Gain valuable professional experience covering the entire retail life cycleHave the opportunity to work with people from different countries and cultures in a collaborative environmentReceive structured customer service, retail operations, and product trainingBe proactively involved in the company’s growth.BenefitsPOP MART offers our employees:Comprehensive training and development programsRegular team social eventsPaid rest breaksThe Role and CandidateWe are seeking a dedicated Technical Assistant to join our Roboshop team on a full -time basis. This role is responsible for ensuring the smooth operation of the Roboshop vending machines located in London and nearby cities. The successful candidate will be tasked with maintaining optimal stock levels, resolving technical issues, and ensuring the overall functionality of the machines.ResponsibilitiesEnsure that all Roboshop vending machines are fully stocked and operational, conducting regular checks to maintain inventory levelsTravel to Roboshop locations in London or nearby cities to replenish stock and provide on-site technical support as neededDiagnose and rectify any technical issues with the vending machines, ensuring minimal downtimeLiaise with the UK team and China headquarters to address and resolve technical problems related to the Roboshop operationSupport the setup and installation of new vending machines, ensuring they are properly stocked, calibrated, and operational from day one, and assist in troubleshooting any initial technical issuesRequired QualificationsTertiary education or undergraduate studies in Computer, Mechanical Engineering, or related fieldsStrong organisational skills (desirable but not essential)Previous experience in a technical or maintenance roleBasic technical skills for troubleshooting and maintaining vending machinesAble to work independently and manage time efficientlyStrong communication skills, with the ability to effectively liaise with international teamsFluent in English. Proficiency in Mandarin is a plusAble to drive in the UK with a driving license.Desirable but Not EssentialExperience in stock management and inventory controlJob Type: Full-timeBenefitsCompany pensionSchedule:Monday to FridayLanguage:English (required)License/Certification:UK Driving Licence (required)Work Permit:United Kingdom (required)

Created: 2025-07-24