Information Technology Support Engineer

IT Support EngineerSalary: up to £35,000 Location: Skelmersdale (office-based with site visits)Hours: 8am-4pmWe're looking for an IT Support Engineer to join a growing service provider supporting clients across the Northwest.This organisation is known for being an approachable, supportive team culture and genuinely caring about clients and colleagues. They deliver everything from day-to-day IT support to cloud, security, and network management across Microsoft and Apple environments.About the RoleAs an IT Support Engineer, you’ll be a key technical contact, providing both remote support and regular on-site visits. You’ll help maintain secure, reliable systems and work closely with clients to plan improvements, not just fix issues.Key ResponsibilitiesDeliver 1st–3rd line technical support across Microsoft and Apple environmentsProvide on-site support Manage and troubleshoot hardware, software, networks, and cloud systemsMaintain security standards, backups, patching, and general system healthAssist with project work, deployments, and improvementsCommunicate technical information clearly to non-technical usersRequirementsExperience in an IT support role Strong understanding of Windows OS, Windows Server, AD, Group PolicyExperience with Microsoft 365 administration Experience supporting hardware, mobile devices, and peripheralsFull UK driving licence (regular site visits required)Benefits include:Clear progression opportunitiesRegular pay reviewsBirthdays offFlexible working styleIf you're a motivated IT professional who loves solving problems, supporting people, and working in a friendly, forward-thinking environment, this is a fantastic next step.

Created: 2025-11-19