Resort Safety Shift Manager

Description About the roleAs Resort Safety Shift Manager you will be directly leading a team of Resort Safety (Security) Team Members for a large, complex holiday destination.Carrying out tasks on shift to ensure that the allocation of team is complete to ensure the maximum positive impact on guest experience in our venues, build and develop a positive relationship with the guests.You will support the team members during the shift to ensure that their workload is manageable, giving support when necessary and feeding back to Resort Safety Managers the areas of improvement, reviewing guest feedback supplied to them to understand areas in which our guests would value improvement.You will carry out individual team member appraisals and coach and support the team during tasks to ensure we have a highly trained and fulfilled team. Your role ensures compliance with relevant legislation, company Fire, SIA, Licensing and health & safety policies within your area of responsibility and help others to challenge themselves to innovate in any areas that will help the results of the business. You will also drive team selection, recruitment, and retention with an emphasis on wellbeing.As with all roles at Butlins, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.This role will predominantly be night working (with occasional daytime working to meet business needs such as training, recruitment etc.). Shifts can start from 16:30 and Midnight.You must hold a driving and SIA license. A CCTV license would be an advantage also.This role covers a 5-day working week over 7 days, so flexibility is very important.Key ResponsibilitiesYou must have knowledge of working in the private security industry. This role would ideally suit someone who wants to make the transition from either experienced Team Member or Supervisor who wants to take the first step into Management, or an security shift manager moving into the holiday industry.You should have previous experience in leading teams within a busy security or safety environment where a balance of quality and safety is important.You should be confident to direct and respond in any situation whilst delivering consistent brand standards.The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements.The successful candidate will hold an in-date valid SIA (Door Supervision) License, and full driving license (you will be required to drive company vehicles around resort).PLEASE NOTE: Accommodation is NOT provided with this role.About Butlin''sAt Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you.There has never been a more exciting time to join Butlins!

Created: 2025-12-08