Customer Service Administrator

Customer Service Administrator Shrewsbury Temporaryminimum of 3 months Monday-Friday, 8:00am5:00pm £13.50 per hour Our successful client based in Shrewsbury are looking for an Administrator to join them on a temporary basis. The requirement will be for at least 3 months and there is a possibility that it could become a longer-term opportunity. This role be to provide a communication channel to your assigned client, updating them on job status and lead times etc. Duties will involve: Supporting the Account Manager with the administration and running of allocated accounts Supporting clients, acting as a point of contact to obtain progress reports and discuss details relating to the works or account Updating clients through portals, E-mails and telephonically regarding the status of assigned works Monitoring the progress of works and keeping the relevant clients informed Ensuring all engineer paperwork is completed and filed correctly so that the works can be invoiced with minimal delay Monitoring agreed SLAs and KPIs relevant to each client, ensuring targets are met Raising wor...

Created: 2025-07-18