Senior Risk & Control Specialist (Capacity Management)

Job Description If youre looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.Job OverviewThis role maps to the Technology Senior Risk and Control Specialist profile protecting the organisation through appropriate Technology risk management, ensuring that risks are captured, understood, clearly communicated and potential sources of loss (e.g. Financial, Customer) are managed in a cost-effective manner. Role holder is required to be a specialist in Capacity Management and Technology Risk Management.Responsibilities Operate Global Capacity Management control. Partner with Operational Resilience Entity Leads to align capacity requirements with resilience objectives. Provide oversight of framework implementation, monitor adoption progress, identify risks and gaps, and drive remediation or escalation as required. Manage stakeholder engagement with senior business and technology leaders and ensure stakeholders are engaged and informed on control activity via governance forums such as Risk and Control Meetings (RCMs) and Risk and Control Management Meetings (RCMMs). Establish and monitor Risk and Key control indicators (KCIs) to track the effectiveness of Capacity management Control. Requirements Proven ability to effectively communicate complex technical concepts to diverse audiences, including senior leadership and non-technical stakeholders. Knowledge of regulatory requirements for Operational Resilience (e.g., IBS, COs). Strong understanding of Capacity Management, risk management, and service governance practices and tools such as Syncsort Capacity Management and Solar Winds Proven track record in leading cross-functional initiatives and deliver within a complex, multi-entity environment. Track record of delivering sustainable outcomes in an enterprise scale organisation. Deep understanding of control operation, and capacity management. Being open to different points of view is important for our business and the communities we serve. At HSBC, were dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.If You Have a Need That Requires Accommodations Or Changes During The Recruitment Process, Please Get In Touch With Our Recruitment HelpdeskEmail: [email protected]: +44 207 832 8500

Created: 2025-12-17