Business Support Team Leader - FTC

Job Description FMConway iscurrently recruiting foraBusiness Support Team Leadertowork within our Central Services division. As ourBusiness Support Team Leader,you willlead and manage the day to day activities of the Business Support team and ensure that all relevant systems and procedures are consistently applied, reviewed and improved as appropriate to deliver efficient and compliant support to the business and its employees. This role is a full-time, 12-month fixed-term contract based from our head office in Sevenoaks, Kent.nnThe duties of the Business Support Team Leader will include:nn-Working collaboratively with key senior stakeholders across various levels to understand the needs of the business regarding administration processes and solving any issues that arisenn-Overseeing the engagement, performance, wellbeing, career development and motivation of the Business Support teamnn-Completing regular reviews of administration tasks and responsibilities to facilitate continuous improvement, efficiency, best practice and compliance through recommendations for changenn-Approving and coordinating annual leave for the team, to ensure appropriate cover to fit the Business needsnn-Producing reports when requested for managers, heads of divisions and other service departments with employee or financial data as and when requirednn-Completing allocated ETS (electronic timesheet) data entry according to agreed company protocols, best practice, and timelines to include all related processes and reportingnn-Completing Oracle requisitions for all departments relating to workshop, stores, and materialsnn-Attending meetings and supporting the implementation of the new time and attendance systemnnWhat skills and experience do you need?nnWe are looking for an experiencedBusiness Support Team Leaderwith proven experience in leading and managing a team, as well as engaging with a wide range of internal and external stakeholders in person and/or via email. You will have excellent attention to detail and a strong customer focus. You will also have strong experience working within a business support role. To be successful in this role, you will need strong IT skills and an organised approach.nnWhat benefits will you receive?nnAs ourBusiness Support Team Leader,we will offer you a range of fantastic benefits including career and professional development, 23 days holiday plus bank holidays,company pension, life assurance, opportunities for internal and external training and access to a wide range of shopping discounts through our Rewarding Great People platform. Based from our Sevenoaks Head Office you will have free access to our on-site gym and subsidised restaurant.We will also offer you a range of health and well-being benefits including 24-hour advice lines and support from our mental health first aiders.nnA brief introduction to FM Conway and Central Services DivisionnnFM Conway business of families with over 60 years experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care, Innovation, Integrity, and Excellence. The heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family.nnTheCentral Services division at FM Conwayis a key support function that underpins the effective operation of the entire business. It brings together several core areas, includingBusiness Support, Recruitment, Customer Care,Equity andDiversity & Inclusion (EDI) to ensure that both our internal teams and external stakeholders receive a consistent and high-quality service. From delivering professional administrative support and managing end-to-end recruitment processes, to resolving customer queries and driving forward our commitments to inclusion and community impact, Central Services plays a strategic role in promoting operational excellence and supporting the companys values. With a strong focus on collaboration, service delivery, and continuous improvement, the division is integral to FM Conways ongoing success and reputation.nnSo, if you would like to join the team as ourBusiness Support Team Leaderthenpleaseclick applytoday, wed love to hear from you!nnClosing Date: 10/04/2026nnFM Conway is an award-winning equal opportunities employer. We recognise that our workforce should reflect our diverse communities and we are proudly committed to creating an inclusive culture in which we celebrate and value individuals from all walks of life.EDI-StrategynnAt our heart we are a business that recognises and embraces individuality, so if you are excited about this role but you are unsure if you meet all of the criteria, we encourage you to apply anyway as you may still be the right candidate for this or another role we are recruiting for.nnWe believe in people, not algorithms. Thats why every application is personally reviewed by a member of our Recruitment Team - never by AI.nnWe look forward to receiving your application!

Created: 2026-03-11