Outreach Worker

Outreach Worker 16,386 - 17,248 Sandown Permanent, Part Time (25hrs per week) A variety of shift patterns, including early morning and evening outreach Isle of Wight RSI Outreach worksin partnership with the Council and housing associations to deliver intensive person-centred support and accommodation choices. Our priorities are to ensure each homeless person is safe, has access to amenities such as food/water, has their own bank account and to support them in either accessing Hostel accommodation through the single homeless pathway or private sector housing. If you are passionate about working with individuals with complex needs and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps MAIN RESPONSIBILITIES To assess the needs of each client, helping to develop their individual support plan to achieve their goals To produce and regularly review comprehensive client-based risk assessments To manage a caseload of clients on a one-to-one basis, providing personalised, intensive support via assertive outreach to long-term rough sleepers in the local area To engage with local authorities, health providers and other agencies, creating andmaintainingconstructive working relationships to maximise the opportunities available to clients To work with individuals to create clear housing plans, and to support individuals to access support services around health and wellbeing, money,benefitsand housing To engage and support rough sleepers on the street working alongside local health care teams To help keep clients safe by reducing their contact with police and emergency services Toidentifybarriers to accessingmaintainsafe tenancies and prevent eviction To attend community meetings and presentations with managers to supportadditionalfunding To support clients in trauma informed and psychologically informed ways To adhere to safeguarding responsibilities, following our safeguarding policy and procedure To helpmaintainhealth and safety, ensuring clients, visitors and buildings are safein accordance withHealth and Safety regulations,policyand procedures To provide basic first aidassistanceuntil help arrives (full training is provided) To work confidently and efficiently when lone working Tomaintainaccuraterecords on our client management system and ensure these are stored in line with GDPR Tomaintainconfidentiality Torepresentthe organisation in a professional manner To carry out any other reasonable dutiesrequiredin the interest of the organisation ROLE REQUIREMENTS This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role. This role will require a full drivers licence and access to a vehicle This role will require you to work flexibly across several sites This role will require you to work with clients on a one-to-one basis This role will require you to work early mornings and/or weekends This role will require you to lone work ESSENTIAL CRITERIA Strong communicationskills, both verbal and written Clear verbal and written English Good keyboard skills for data inputting Good working knowledge of Microsoft Outlook,Exceland Word Confident and assertive manner Ability to self-motivate as you will work on your own Effective team working Ability to respond calmly to crisis Deal promptly with and effectively react to challenging situations Have an interest and genuine concern for homelessness and related issues DESIRABLE CRITERIA Experience of managing a caseload of clients Understanding of the complex support needs of people experiencing homelessness or those with complex needs Knowledge of voluntary and statutory agencies, housingregulationsand the benefits system Understanding of risk assessment and person-centred, outcomes-based delivery We reserve the right to close our adverts early if a successful candidate is found, so pleasesubmityour application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe,flexibleand reliable client led housing and support with a focus on reducing homelessness, improving health andwellbeingand building on individuals skills and resilience to break the cycle of homelessness,povertyand exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle ofWightand Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. Werecommitted to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. TPBN1_UKTJ

Created: 2026-01-19