Service Manager Learning Disabilities Supported Living

Job Description Are you a passionate leader who believes that every person with a learning disability has the right to live a full, independent and meaningful life? Do you want to use your skills to create change, not just manage but shape services? At Cartref Ni we are looking for a dynamic, values-driven Service Manager whos ready to stand up for peoples rights, champion inclusion and lead teams to make a genuine difference every single day to the people we support.We put the rights of people, their voice, choice and control at the heart of everything we do, in line with the Social Services and Well-Being Act (2014) and the Welsh principles of co-production and wellbeing.We now have an exciting opportunity for an experienced social care manager to join our team. As a Service Manager, you will be at the frontline of making sure that everyone we support lives the life they choose.Cartref Ni is a not-for-profit organisation and a registered charity that provides 24/7 support to adults with learning disabilities, enabling them to live in their own home in the counties of Conwy, Denbighshire and Flintshire. With offices located in St Asaph in North Wales, we have been operating for 35 years. We are a Platinum Investor in People and received a rating of excellent in all three categories in our last CIW inspection.The RoleWe are looking for an experienced and motivated Service Manager to join our team. You will oversee day-to-day operations across a small number of our supported living houses to ensure exceptional standards are maintained and to provide strong leadership to your teams.Although our charity operates across North Wales, Service Managers are allocated a small number of houses usually within one geographical area. The role is based on-site at our office in St Asaph, with regular travel to each of your houses. You will be supported by an Assistant Manager.Key ResponsibilitiesProvide effective leadership, supervision and development for staff teamsEnsure all services meet regulatory standards and deliver outstanding supportOversee operational performance to include auditing, compliance and safeguardingBuild positive relationships with the people we support, their families and external stakeholdersDrive continuous improvement and promote person centred approachesWhat We OfferA salary of 41,618A supportive, experienced and stable leadership team, and a good manager-to-staff ratio with your teamsEnhanced company sick pay schemeEnhanced company pension scheme with company matchingEnhanced holiday entitlement which increases with servicePermanent contract 37.5 hours per weekReimbursement of DBS and SCW feesWork-related mileage reimbursed at 40p per mileWhat Were Looking ForQualified to a level 5 or equivalent in Leadership within social careRegistered as a Domiciliary Care Manager with SCWA minimum of three years experience in a social care management role, demonstrating strong leadership, safeguarding knowledge and a commitment to person-centred practiceA passion for improving outcomes and service deliverySomeone who is organised, resilient and committed to delivering a high-quality serviceA full job description and person specification can be found on our website.To apply for this exciting role, please submit an online application form via our website, ensuring that you give a good level of detail within the relevant sections to really give us a flavour of why youd be the right fit for this role and our organisation.The closing date for applications is 09:00 on 31st March and interviews are expected to take place during the week of 13th April.If you would like to learn more about the role in the meantime, please phone Sharon Burke (Operations Manager) at our office.Please note we are not accepting agency support with this vacancy at this time.JBRP1_UKTJ

Created: 2026-03-07