Customer Support Advisor

Job DescriptionOur client is a successful manufacturing business on the outskirts of Royston. Due to their continued growth, they are looking for a Customer Support Advisor to join their team on a full-time, permanent basis.Main duties will include:Answering customer enquiries via phone and emailProviding exceptional customer service to customersDiary management for sales repsPreparing quotes Processing orders Updating customers regarding deliveriesLiaising with the warehouse and 3rd party suppliersAnswering queries quickly and efficientlyThe successful candidate will have:Excellent problem-solving skillsA strong work ethic and the want to get involved in a varied roleStrong customer service skillsDiary management skillsGood geographical knowledge of the UK Enthusiastic team playerCalm and professional telephone mannerGood IT skills Please contact Emma ASAP if this looks like your next role or apply via the advert!We endeavour to reply to every candidate, every time but if you havent heard back within 10 days please understand that you have unfortunately been unsuccessful for this position or the position has been filled. Please call the office or send an email to discuss other potential positions.

Created: 2025-07-03