Lung Nodule Program Workflow Navigator

Responsible for maintaining the integrity of the Lung Nodule Program. Responsibilities Maintain the follow-up manager software, including updating program data. Review scheduled patients, correct discrepancies, and contact providers when necessary. Ensure reminder and result letters/emails/texts are sent to patients and providers. Act as a liaison with patients, technologists, schedulers, providers, radiologists, and pulmonary team members to ensure program success. Ensure compliance with regulatory guidelines. Refer suspicious cases to Nurse Navigator. Manage workflow and communication regarding suspicious cases, follow-up recommendations, and documentation of next steps through resolution. Provide program statistics. Communicate changes to end users, train, and assess end-user competency. Participate in testing new system interfaces, upgrades, and changes; perform testing on all system upgrades. Troubleshoot follow-up manager software with staff and vendors as needed. Maintain and update downtime procedures. Serve as backup for the PACS administrator. Perform other duties as assigned. Job Qualifications and Specifications Associate degree with RT certification and relevant computer courses or experience related to Radiology Information Systems (RIS). Proficiency with Excel and Word. Minimum of 2 years of experience in a Radiology Department. About Care New England Health System Care New England and its member institutions—Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group—are trusted organizations advancing medical research, attracting top specialists, and providing innovative health programs. EEOC Statement Care New England is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Americans with Disabilities Act Statement Applicants and employees who become disabled must be able to perform essential job functions with or without reasonable accommodations, as determined by the organization. Ethics Statement Employees are expected to conduct themselves in accordance with the organization's ethical standards, including hospital policies, mission, vision, and values.#J-18808-Ljbffr

Created: 2025-07-21