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House Manager/Warden

Residential Management Group (RMG) - Romford, England

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Job Description

Job DescriptionAre you passionate about supporting older adults and creating a safe, welcoming community? We're looking for a dedicatedHouse Managerto live on-site atAshton Court, a vibrant over-55s development in Romford.nAbout the RolenAs House Manager, you'll be the heart of the communityproviding day-to-day support, ensuring resident safety, and maintaining a clean and secure environment. This is alive-in role, with accommodation provided on-site, along with all utility bills and rent covered.nWorking Hoursn37.5 hours per week 9 AM to 5 PM with ability to be on call for emergency's and will have to attend occasional resident meetings in evenings (once a quarter)nKey ResponsibilitiesnnBe a visible and supportive presence for residents, offering help when needed.nnnMaintain emergency contact and key safe records.nnnOversee weekly cleaning of communal areas and ensure health 'safety compliance.nnnBe on-call for emergencies outside of regular hours.nnnTest fire alarms weekly and check laundry facilities.nnnManage contractor visits in line with procurement procedures.nnnOpen bin room weekly for refuse collection.nnnWhat We're Looking FornnEssential:nnPrevious experience working with over-55s or vulnerable adults.nnnStrong communication and problem-solving skills.nnnAbility to remain calm and professional in challenging situations.nnnIT literate, especially with Microsoft Office products.nnnSmart appearance (except during cleaning duties).nnnWillingness to live on-site full-time.nnnWhat We OffernnRent-free accommodation at Ashton Court.nnnAll utility bills covered.nnnCompany mobile phone.nnnA meaningful role where you can make a real difference in people's lives.nnnYou'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:nnn27 days holiday plus all Bank HolidaysnnnFree Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges plus more! (all to a generous fixed amount), plus 24/7 access to remote GP ServicesnnnSponsorship for study and professional qualifications (up to 4 study days)nnnPension scheme (matched up to 7%) and Life assurance (4 x annual salary)nnnAs part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!nnnAbout UsnJoin the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work.nnWhat's next?nIf you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.nIf you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on [email protected] you are a recruitment agency please note we operate a PSL and do not take cold callsAt Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.nWe follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.nBy joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

Created: 2025-07-11

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