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Grantley Hall - Ripon, Yorkshire and the Humber

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Job Description

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024 . As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe .Find out more about this role by reading the information below, then apply to be considered.Key ResponsibilitiesMaintain the hotel to the highest level of presentationBe able to work as a team member and communicate effectively at all levelsCarry out all necessary tasks as instructed by the facilities manager or his assistantEnsure the highest levels of presentation of the Hotel are always keptUphold the team SOP's given to youEnsure daily health and safety checks are carried out in accordance with the company's health and safety policyParticipate willingly in organised training sessions within the hotel and own departmentBe able to meet deadlines and work under pressureMaintain a high standard of good personal hygiene and presentation. Key Skills, Qualities & ExperienceHands on approach to work, always being productive and looking to improveDetail orientated and drives standardsPossess a positive attitude and a desire to learnAbility to meet deadlines and work under pressureFriendly, courteous and helpful with excellent communication skillsMotivated to go the extra mile for guests and colleaguesUse of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team BenefitsGrantley Hall offers a wide range of benefits and opportunities for all employees:A monthly service charge - typically 2,400 annually31 days holiday increasing to 33 days with length of serviceAccess to earnings before payday (Stream)Holiday Buy/Sell SchemeFree parkingComplimentary meals when on dutyDiscounted modern and spacious live-in accommodationCelebrating success! Company parties, winter award ceremonies and team events and incentives through the year. xjdpvnf We also celebrate training achievements, birthdays, babies, marriages and so much more...Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabsGrantley Hall discounts - 50% off food and 20% off beverage, 100 B&B for employees (150 B&B for friends and family), 20% off spa and gift shop productsAccess to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support .Discounted hotel stays with Pride of Britain hotelsComplimentary bespoke uniform and annual shoe allowanceFree sight tests for those eligibleOnsite Team Gym with professional inductionRefer a Friend Scheme where you can earn up to 100024/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch'Grantley Academy to support your developmentAnnual paid volunteering days

Created: 2026-04-02

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