Showroom Manager

Showroom Manager40,000Redhill, SurreyCoulter Elite Resourcing are looking for a Luxury Showroom Manager, working for a leading retailer and importer of luxury natural stone and porcelain flooring. Our client are a passionate bunch who love to offer their customers the highest quality flooring, with exceptional customer service at every stage.Benefits Additional leaveCompany eventsCompany pensionEmployee discountFree parkingOn-site parkingSick payAbout us.We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.As we continue to grow from strength to strength, our team is growing, and we would love to consider your application!The roleDue to a brand-new and exciting opening in Surrey, we are looking for a showroom manager who will manage the running of our showroom in Surrey, essentially, you will be the go to person for the showroom. If you are not currently a Showroom Manager, but have extensive experience in this area, this might be a great next step in your career.As the Showroom Manager, you will be responsible for the day-to-day management of the premises, ensuring that the space is always presented to the highest standard. Duties include the management of a small sales team, providing advice on suitability and design to clients, raising quotations and invoices, taking payments, problem solving and sales aftercare.Additional ResponsibilitiesManagement of small sales teamWelcoming customers to the showroom and building relationship with clientsProviding advice on suitability, sizing, pricing whilst showcasing a natural flair for interiorsCreating quotations, processing payments, arranging deliveries, and providing outstanding after sales serviceAbility to problem solveManagement of the showroom diary and appointments onlineUpdating the CRM system with relevant client information and daily activityOccasional travel to LeicestershireIdeal candidateExcellent customer service skills and outstanding time management and organisation skills are essentialThe confidence to start up face to face conversations with customers in the showroom, being able to engage and be a brilliant communicatorThe ability to write clear, concise emailsCommercially minded and a proven ability to demonstrate driving salesA background in design/interiors/creative industryExceptional attention to detailEnthusiastic and hands on - this is a busy, fast-paced companyA team player - someone who is always happy to help, is not afraid to get their hands dirty and has a genuine interest in meeting peopleExperience of using your own initiative and anticipating future needsProficiency with the Microsoft Office suite of products (with a focus on Excel, PowerPoint and Word)High end retail experience desirableWhat we offerA great place to work with a friendly and welcoming teamCompetitive salaryBonus structureOptional pension schemeAdditional leave through years of serviceSick pay after completion of probationary periodCompany eventsEmployee discountEmployee assistance programmeFree on-site parkingPurchase additional annual leave schemeInduction trainingDevelopment opportunitiesWorking hoursMonday - Friday 09:00 - 17:00 (inc 30 min unpaid lunchbreak)Saturday 09:00 - 16:30 (inc 30 min unpaid lunchbreak)Sunday - ClosedDays off will be Sunday and one day in the week.Please note:A covering letter to support your application is required, CV's submitted without one will not be considered.JBRP1_UKTJ

Created: 2025-09-09