Skin Care Ambassador

Germaine de Capuccini is loved in over 85 countries for its luxurious treatment journeys and powerful products. We are experts in combining cutting-edge skincare with luxury rituals.We are looking for a Skin Care Ambassador ideally situated in the Berkshire region. You must be able to commute to Wokingham. This role is part-time with mixed shifts between 9am and 8pm, including 2 weekends in every 4.Key Responsibilities:Develop and deliver a thorough understanding of the Germaine de Capuccini brand and its rituals.Delivery of daily skincare workshops and treatments, with a high-quality service and product knowledge.Build relationships with customers and team members.Achieve monthly retail targets, lead by example, and regularly run incentives.Promote a culture of high standards of cleanliness within the department.Ensure stock and brand visual merchandise are well presented at all times.Stock monitoring, rotation and ordering to achieve sell-out and targets.Commit to ensuring treatments are delivered to the highest possible standards.Act as an ambassador of a global brand.Administrative duties will include maintaining a daily calendar, and monitoring and reporting.Proficient use of Microsoft Office and other administrative tools.Assist with customer transactions.Maintain a high standard of hygiene within the treatment environment.Be flexible and prepared to support business needs when required.Support at customer and industry events when applicable.Experience and Qualifications Required:A minimum of 1 - 2 years of experience within the Beauty/Spa/Retail industry as a therapist.Experience working in a fast-paced environment, delivering excellent customer service and skincare knowledge.Trained face and body therapist up to NVQ Level 3 / City & Guilds or equivalent.Advanced electrical treatment training is preferred but not essential.NVQ / City and Guilds Level 2 with 2 years of experience will also be considered.Strong retail experience.Confident with IT, including PowerPoint, Outlook, and Excel.QualitiesLoves a challenge and is passionate about skincare.Exceptional communication and presentation skills.Ability to engage with the end consumer.Self-motivated and able to work independently, while enjoying being part of a team.Adaptable to changing workloads due to the fast-moving pace of the industry and brand.Industry: Personal Care Product Manufacturing

Created: 2025-07-23